RESORT REP
The successful candidate will help to ensure our guests receive the best holiday possible whilst in resort. They will act as a point of contact between guests and the management team, and work with the resort manager to ensure smooth changeovers on busy weekends. Working closely with the Resort Manager, they will ensure consistent high standards from the cleaning team, liaise with guests to deal with any issues and have a hands on attitude to deal with any issues in a timely manner.
A high standard of spoken French is essential for this role. The role is diverse, so a degree of flexibility will be required. Great communication and organisation skills, delegation and time management are all important attributes for the role.
General:
- Ambassador for Treeline Chalets throughout resort
- Ensure customer satisfaction – work closely with all the management team to help provide the best holiday possible for all guests
- Be the main point of contact for the seasonal cleaning staff. Clear communication of the rota, monitoring hours, and ensuring changeovers are complete in time and to the Treeline standard
- Help out with cleaning as required
- Use initiative and discretion to solve problems on the ground, seeking advice from the management team where appropriate
To find out more visit our website: https://treelinechalets.com/resort-rep/
To apply send your CV and cover letter to work@treelinechalets.com ----- Treeline Chalets Ltd Chalets Direct Member
